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CULTURE NETWORK Logo

Front of House Manager – Chethams School of Music, closes 7 Jan ’25

This role holder will manage our front of house experience, and take general operational responsibility for events, including oversight of risk assessments and venue health and safety.

You will be outgoing, efficient and well organised – a real people person who is able to manage our team of casual front of house staff, as well as liaising with and meeting the needs of our diverse range of clients and customers.

Being able to lead by example, the role holder will instil a happy but hardworking ethic for the ad hoc team of Event Staff and Duty Managers, and support and nurture their team of volunteers. You will also need to be able to step into any of the event delivery roles you manage if necessary.

A flexible attitude is essential as this role will involve working some evening and weekend shifts for events, but your office presence and engagement with the team during weekday daytimes will be key to your success in the role. You will be a vital part of the busy team that plans and delivers events across the site, and you will contribute positively to the strategic and financial planning, and to the delivery of our busy and growing programme of activity across all our venues.

Sustainability will be at the heart of everything that you do, and you will have great care for the way we present our venue – both in terms of front of house customer experience, as well as front of house bar and backstage functions – including sourcing local and engaging products.

You will help attract a diverse and exceptional staff team, and successfully oversee the delivery of events, including stewarding, duty managing, box office, housekeeping, bar facilities, and day to day health and safety, risk assessments and other operational arrangements.

Paid SCP 21-23 £30,322 – £31,955 FTE per annum pro rata
Work flexible hours, including some evenings and weekends

To apply, visit here

Closing date: 7 January

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