The team are looking for a committed, energetic, down-to-earth person who is passionate about the arts to join Manchester Craft & Design Centre’s team as a Visitor Experience Assistant.
The Visitor Experience Assistant will be a key member of our small team over the coming months. The successful candidate will assist in ensuring a welcoming atmosphere, both in-person and online. This will mean welcoming visitors onsite, as well as managing our public-inbox.
Salary £9.50 per hour, 2 full days: Saturday & 1 weekday (14 hours per week)
PRINCIPAL DUTIES
- Welcome visitors to the building, direct them to historical information and answer any questions
- Keyholder with responsibility for securely opening and closing the building in a timely fashion
- Maintaining a tidy building, emptying waste bins, distributing post etc. Reporting any issues promptly to the Team
- Maintain a high standard of visitor satisfaction, ensuring needs are met and helping to improve the visitor experience
- Work effectively with our Team and Resident Makers to support them with their work e.g. helping with activities and workshops, and setting up for events.
- Helping the public to complete visitor surveys and give feedback on their visit and feeding this back to the Management Team on a regular basis.
- Manage the general enquiries inbox, maintaining studio enquiries and forwarding them to relevant team members
- Attend relevant meetings and events as and when required
A full job description and an application pack can be found on their website.
Closing date: 10am Friday 10th June 2022
Please return your application by email with ‘Visitor Experience Assistant’ in the subject line to: contactus@craftanddesign.com