This role will have responsibility for event delivery on site at Calderstones Mansion House facilitating a smooth front of house service for all their beneficiaries, customers and staff.
You will work closely with the Head of Commercial and Events to ensure success of their businesses at Calderstones.
Key Responsibilities
Knowledge and Skills
• Detailed industry knowledge of sales and events
• Significant experience of events delivery to provide a professional and profitable service
• Bar experience, delivering great customer service on all events
• Understanding of project margins to feed into decision making
• Financial awareness of industry and where profits are needed
• A key holder for the entire Calderstones Site and have responsibility for opening and closing the site.
• Have ability to manage a difficult situation, including customer complaints, in the best manner and escalating where appropriate
• Effectively communicate event briefs and what is needed for each with all appropriate teams
• Shift management during events. Manage all teams directly involved in coordinating and delivery an event, from Kitchen to Operations.
• Potential future line management of an Event Coordinator
Person Specification:
Essential Criteria
• Significant experience of events delivery
• Skilled Negotiator
• Superb Customer Service
• Excellent Communications Skills
• Excellent Organisational Skills
• Emotionally intelligent and resilient
• Strong Leadership skills
• Ambitious and willing to learn
• Experience of delivering weddings and similar events
• Bar experience
Desirable Criteria
• Personal License holder
• Experience managing a team
To apply please visit https://www.thereader.org.uk/job/events-manager/ to view a full job description and application form.
Please send completed forms to laurakershaw@thereader.org.uk