The Front of House Coordinator is a key staff member at the Biennial, leading on all aspects of front of house and visitor services for Liverpool Biennial 2023.
This will involve (but will not be limited to) recruitment and management of 10-15 Mediator roles, including the development and delivery of a 4-week training programme, daily rota setting, pastoral care and line management.
The role will ultimately be responsible for ensuring visitors have the best experience possible, which will mean daily management of up to three exhibition spaces in ‘found’ or disused venues, liaising with partners venues, safety and maintenance of artworks and exhibitions, running of tours and workshops, and ensuring clear and effective communication and feedback between the mediator team and our Programme team.
They are looking for somebody with excellent management, personal and organisational skills to lead our Front of House team and programme, and to welcome visitors to their 12th festival edition (10 June – 17 Sept 2023), exhibitions, events and city.
To apply, send:
• An up-to-date CV or a 3-minute audio or video file telling us the content of your CV
• A supporting statement which addresses why you are interested in the role and how you meet each of the criteria listed within the person specification, giving examples (with hyperlinks to examples if you wish) from your experiences to date from both within and outside of work.
• Contact details for two referees
• Confirmation of whether or not you identify as disabled. As a Disability Confident employer, we will offer an interview to all disabled applicants who fully meet the essential criteria in the person specification
Completed applications should be submitted to jade@biennial.com by the closing date of Midnight on 20 March 2023. Upon receipt of your application, they will send you a link to their equality monitoring form for you to complete and submit online.