This role leads the use and development of Shakespeare North’s ticketing and audience data systems, ensuring they operate efficiently and support audiences, partners, and internal teams. It oversees event builds, financial reporting, audience segmentation and audience reporting, and works closely with colleagues in Marketing, Visitor Experience, Programming, and Finance.
The role is essential to driving income, delivering insights, and enhancing the audience experience through well-managed systems. Leading a holistic approach to CRM use within the organisation to unify fragmented audience, donor, and stakeholder data into one GDPR-compliant system.
The post includes direct line management of the Ticketing and Retail Assistants and requires confident leadership and a commitment to a collaborative, supportive team culture.
How to Apply
If having reviewed the job description and information about the Shakespeare North Playhouse you consider yourself to be a good fit for this role, please email a CV, a cover letter of application and completed equal opportunities form to
recruitment@shakespearenorthplayhouse.co.uk
The cover letter of application should be of no more than 2 sides of A4 addressing how your experience matches the role description, why you are interested in the role and why you think your skills and experience would make you a good candidate.
Alternatively, you may submit a video/audio file of no more than 10 minutes in length.
You can do this via WeTransfer or an alternative file transfer service.
The closing date for applications is Monday 1 September 2025
Contact name: Victoria Armstrong