You will be a senior member of dispersed team working across the Arts Council to deliver transformation as we aim to become a digitally enabled, user focused, and inclusive development agency. You will join a growing team that is building capacity in new digital, design and service delivery skills in line with the Government Digital Service.
You will lead the development, testing and implementation of products in response to user research and service redesign. Products are the things that customers use to engage with their services. This includes the websites and portals used to apply for funding, submit monitoring information or access one of our services.
You will work collaboratively across teams to reimagine current products as user focused services which will improve the experience of applicants and make it easier for their people to do their jobs. You will lead the design of some products and support work with other products developed as part of pilot projects with the transformation programme. This may include working with existing products like their grant making system or CRM or developing new products to support new approaches to grant making or development.
To apply, visit here
Closing date: 19 December