The role is to respond to telephone, webchat and written enquiries about all aspects of Arts Council’s work to very high standards. Mainly this will be helping applicants to navigate our systems and to make the very best applications to our funding programmes. It is a busy department with strict service levels and standards of service.
They are looking to recruit an organised, customer-focused individual who can manage multiple systems at the same time to provide excellent and helpful responses to enquiries. The candidate will be able to absorb and retain large amounts of information, juggle priorities and distribute information in an engaging and compelling way to customers from different backgrounds and abilities. Full training will be given, but it is expected that the successful candidate will have experience in Customer Service.
If you’re looking to make a positive impact and create change, possessing an inclusive and committed approach, you will be rewarded with an excellent salary and benefits package. Arts Council England provides world-class benefits.
To apply and for more details, visit here
Closing date: 14 January