We are delighted to open recruitment for a Customer Experience Advisor to join our team. We’re looking for candidates who are confident in their IT ability and have natural people skills to provide our customers with a positive experience from their initial enquiry through to their visit.
Theatre by the Lake, a registered charity, is Cumbria’s professional producing theatre, bringing the world to Cumbria and taking Cumbria to the world.
Hailed as ‘the most beautifully located and friendly theatre in Britain’, each year we present nearly 700 performances from our Keswick home on the shores of Derwent Water, and tour our productions both nationally, and regionally to communities across Cumbria.
We create opportunities for people of all ages, from developing local artists to engaging young people and community groups in all aspects of our work.
As an organisation, we have navigated a great deal of change over recent years and most recently a change in leadership, following the appointment of Executive Director Simon Stephens to join Artistic Director Liz Stevenson as Joint CEO.
It is an exciting time to join Theatre by the Lake. Audiences are returning after the pandemic, our staff team is growing and we are planning for the future with ambition and renewed focus. In 2024-25 we will celebrate our 25th anniversary, presenting a chance to celebrate our shared history with stakeholders and an important opportunity to connect with supporters as we look ahead to the next 25 years of the theatre.
Please send us your CV along with a covering letter and a completed Equal Opportunities Monitoring Form to jobs@theatrebythelake.com by 10.00am on Sunday 26th November 2023.
Link for Equal Opportunities Monitoring Form https://forms.office.com/Pages/ResponsePage.aspx?id=C0ouRNvltk2OGVzbNTHTwZ2sl-N2jJ9Oq7wjxWa9-oVUQ1NGTkxEWTM2NEJPWDk4VjRBQjdWVEcyUi4u
Contact email: jobs@theatrebythelake.com