The Customer Experience Team are responsible for customer service at Theatre by the Lake.
This includes front of house management during performances, box office, membership and building operations. It is a wide remit and requires the team to flexible in how they work.
They’re looking for a Deputy Customer Experience Manager to provide operational and administrative support to the Customer Experience Manager and to deputise for them in their absence.
As Deputy Customer Experience Manager you’ll take the lead in delivering the box office facility as well as acting a duty manager during, and outside of, performances. Above all, you’ll ensure a positive customer experience for all customers
Visit their website for full details and how to apply: www.theatrebythelake.com/about-us/work-with-us/