Unity are recruiting for two new Duty Officer’s to join their Events Team.
The Unity Event Team are crucial in ensuring the day to day running of the venue. They are responsible for the smooth running of all events and activity at Unity, ensuring the highest standard of customer care is provided to our visitors. The Events Team works across box office, café/bar and front of house. The Duty Officer (Casual) leads this team at show times and during events.
The Duty Officer will act as public face of Unity and is responsible for the management of events occurring in Unity’s public spaces. The role includes responsibility for locking up and closing down the buildings safely, liaising with visiting companies to ensure smooth running of events, ensuring the security of the building including cash handling, health and safety and data confidentiality, and to work with other staff to keep the front of house spaces safe, tidy and welcoming for all who visit the building.
We’re looking for applicants who can provide experience in customer service roles, have a passion for live performance and the work of Unity and are both confident and motivating when leading a team.
Terms of Role:
Role: Duty Officer (Casual)
Department: Events Team
Location: Unity Theatre, Liverpool
Contract & Hours: Casual Contract, must be able to work daytimes, evenings and weekends. Shifts are a minimum three hours long. Rotas are created on a monthly basis and you will be asked to let us know your availability in advance for each period. Shifts will be allocated based on this availability.
Application Deadline: Friday 30th September, 10am (***extended from Wed 21 Sep)
Interviews: Interviews will take place on Tue 4 & Wed 5 October
Salary: £11 per hour (plus holiday pay)
Notice Period: one week during probation, one month thereafter
Coach: Front of House Operations Manager
Responsible For: Fire Officer, Ticket Sales Staff, Bar Staff, Usher
Apply:
Complete our equal opportunities form
Download the job information pack here
Download a large-print version of the job information pack here
Download a word document version of the job information pack here
To apply for this role, please send your CV to info@unitytheatre.co.uk and complete the equal opportunities form on our website (see above).
Before applying please ensure you have read the information pack above. If you have any questions about the role ahead of application please email info@unitytheatre.co.uk and we will happily respond.
If sending a CV isn’t your preferred method of applying, please feel free to send in a 2 minute video or arrange a phone-call using the same email address as above. If you need support completing your application please email info@unitytheatre.co.uk and we can arrange this.