As a Family Liaison Worker, you will work part of a wider team, responsible for the day to day running of the visitors centre at HMP Altcourse. You will act as the first point of contact for visitors attending the service. You will support in the development of a welcoming, comfortable, and conductive space which will support meaningful engagement for both, adults and children.
The role will focus on ensuring a timely and efficient processing of all visitors, whilst supporting collaborative partnerships between family members, Social Interest Group, Safe Ground, and key prison teams towards a person-centred service.
Rota: Monday to Sunday on a shift pattern which may include early mornings and evenings.
The Visitors Centre Opening Hours:
Monday to Thursday: 11:30 – 19:30
Fridays: 11:30 – 16:30
Saturday & Sunday: 07:00 – 16:30
We are looking for someone who sees relationships as central to personal development, with a creative approach to positively influence and persuade others. You will ideally have excellent communication and IT skills, with a positive and non-judgemental attitude and ability to work well within a team and with various stakeholders. If you are confident in working within the prison setting, communicating with various individuals, we want to hear from you!
Due to the nature and environment of this role, training will be required, such as experiential programme training, as well as Security and Key Training through the Criminal Justice Service.
For more details and how to apply, see here
Closing date: 22 October