Closing date – 21 November 2023
Interview date – 24 November 2023 (in person)
Yearly salary: £26,000 per annum
Department: Ticketing
Locations: Aviva Studios
Employment type: Full-time
Please note this role requires evening and weekend work as part of regularly scheduled shifts.
As a member of the ticketing team the Ticketing Supervisors will contribute to the ongoing development of Factory International’s ticketing and customer service offer. You will provide day-to-day supervision of the ticketing operation at Aviva Studios, as well as provide supervision for Ticketing Assistants, including 1-2-1’s, training on ticketing software, customer service systems and operational processes.
Alongside this, you will be responsible for responding to customer queries, processing orders and troubleshooting issues via phone, email and in person, ensuring a high level of customer service and efficiency are delivered at all times.
This is an excellent opportunity to join Factory International’s ticketing team. You will be joining us at a busy and exciting time, as we have opened Aviva Studios. You will contribute to the development of the ticketing and visitor experience offer and champion the ways the ticketing team can contribute to achieving Factory International’s business objectives.
To apply, see here
Closing date: 21 November