The Shakespeare North Playhouse is a unique new arts venue, that opened in the summer of 2022.
They are looking for a Visitor Experience Manager who will have responsibility for day-to-day delivery of a seamless visit for all audiences and customers, ensuring the customer journey encourages repeat visits and brand loyalty.
Visitor Experience Managers are responsible for managing visitors’ experience, in a duty management capacity, working with the Visitor Experience Assistants and the Bars & Catering Manager and team.
The Visitor Experience Manager is required to oversee the over-arching running of the premises ensuring that we are providing the highest standards of customer experience for our visitors, maintaining a security presence at all times and ensuring that the Health and Safety policy’s adhered to throughout.
The Visitor Experience Managers will oversee the day-to-day management of Front of house, ticketing, retail and tours.
The Visitor Experience Manager will also oversee the daily running of the departmental Volunteer team.
This role will be responsible for providing a venue that is welcoming and safe for their community of visitors whether they are seeing a show, attending a workshop or enjoying a cup of tea in our cafe.
To apply, see here
Closing date: 30 October