Community Post Type: Jobs

The Head of Visitor Services provides strategic leadership for all front-facing services at Storyhouse and Grosvenor Park Open Air Theare (GPOAT), including visitor services, cinema operations and retail and merchandise.

The role exists to ensure that every interaction with audiences, corporate clients, venue hirers, artists and partners is consistently welcoming, inclusive, accessible and safe, while actively maximising income through high-quality service, effective operational planning and the development of a strong retail and visitor offer.

With a strong focus on continuous improvement, the Head of Visitor Services sets and champions high standards of customer care, presentation and operational delivery across the building and public spaces. A central responsibility of the role is to champion access and inclusion, ensuring that disabled people and those with additional access requirements experience Storyhouse as welcoming, barrier-free and responsive to their needs.

As a member of the Extended Leadership Team, they embed a culture of professionalism, accountability and pride, ensuring that visitor and client experience contributes directly to audience loyalty, repeat business and long-term relationships, while always reflecting Storyhouse’s values and commitment to equity and inclusion.

To apply, visit here

Closing date: 2 March

The Director of Producing will work closely with the Artistic and Executive Directors across all our produced and programmed work, leading the producing and technical production teams, overseeing artistic and technical budgets and playing a key role in developing co-producing and co-commissioning partnerships and in the ongoing exploitation of Royal Exchange’s produced work at home and on tour.

The successful candidate will have extensive experience delivering mid-to large-scale productions within a producing house environment. They will bring strong financial and logistical expertise, with a proven track record of setting, negotiating and managing substantial budgets, alongside in-depth knowledge of the theatrical canon, new work and musicals.

They will have excellent communication, influencing and negotiation skills, the ability to manage complex workloads in a fast-paced environment, and a commitment to championing diversity, supporting artists and freelancers, and nurturing emerging talent.

To apply, visit here

Closing date: 4 March

The Operations and Administration Assistant will work closely with the Operations Manager to ensure the smooth running of Liverpool Biennial’s day-to-day operations, as well as the effective functioning of the organisation at large, which will require collaboratively working with colleagues across all departments including Development, Marketing, Finance and Programme.

Main Duties

• Ensure office facilities and operations run smoothly, supporting the Operations Manager to proactively address building maintenance and office health and safety
• Ensure that the staff are aware of how to report equipment maintenance needs
• Liaise with the landlords to ensure Liverpool Biennial team members access to facilities across Baltic Creative as needed
• Ensure effective communication with suppliers including the ordering, installation and maintenance of the alarm system, IT equipment, furniture, keys, telephones, stationery, and other equipment required for the smooth running of the office.
• Act as first point of contact for external contractors, including IT providers, cleaners, waste management
• Support the Operations Manager with environmental reporting to Arts Council England (Julie’s Bicycle) and to the Board of Trustees
• Represent the Operations department at Liverpool Biennial’s Environment & Sustainability Working Group, and implementing sustainability initiatives in office operations
• Assist the Operations Manager and Head of Finance with financial administration, raising purchase orders and processing expenses in line with Liverpool Biennial’s financial procedures.
• Assist the Operations Manager with the administration of internal meetings, liaising with colleagues across the organisation to set agendas and circulate minutes
• Assist the Operations Manager and HR Support Manager with filing and administrative systems
• Assist with basic IT requirements including safety testing, provision of equipment and basic hardware and software issues
• Support the Development team with the delivery of fundraising and patron events, including communications, guest lists, biographies and RSVP processes.
• Assist the Development team with collating information for funding applications and reports
• Support the Operations Manager and the Development team with the implementation of Liverpool Biennial’s CRM system, including updating the database and completing data cleanses, in line with UK GDPR and Liverpool Biennial’s policies and procedures
• Support the Programme team with logistics and travel arrangements for the international co-curator and artists undertaking research trips, fostering an approachable environment for colleagues, artists and partners
• Ensure that the post is delivered and collected regularly
• Ensure that the communal areas are maintained clean and tidy and manage the provision of sundries in the kitchen
• Act with discretion and maintain confidentiality in all matters

Teamwork and Equalities

• Attend training and professional development opportunities as required.
• Work within the context of Liverpool Biennial’s Equity, Diversity and Inclusion policy, Code of Conduct, Sustainability policy and other policies at all times
• Other duties as required, commensurate with the nature and responsibility level of the role.
• The core staff team at Liverpool Biennial is small and there is a shared understanding and expectation that all employees will take a hands-on role, working together to undertake and share additional tasks which may be necessary to enable us to deliver on projects and objectives on time

Download the Job Pack for more information

Closing date: 8 March

This is a fast-paced, hands-on role in a busy venue and is not a desk-only position. It combines operational leadership and line management with on-the-ground delivery on show nights, including regular evening and weekend work and the practical, physical demands of preparing spaces, supporting bar/FOH activity, and responding quickly when things change.

A key priority of this Unity Theatre post is to enhance our private hire processes, increase bookings, and maximise income through proactive sales, stronger promotion and an improved customer journey, working closely with the Marketing & CRM Manager and making effective use of their CRM and ticketing system (TicketSolve).

HOW TO APPLY

To apply, please send: to eleanor@unitytheatre.co.uk

– Your CV, and A supporting statement answering Questions 1–4 below.

These questions are designed to help them understand your experience, judgement and motivation for the role beyond what is captured in your CV.

They recommend a total word count of no more than 1,000 words across your answers (but you are welcome to write less).

Questions

1. Private hires: turning enquiries into bookings
Tell them about your experience managing venue/private hires or events bookings. Walk them through your approach from enquiry to delivery. What do you do to improve conversion and keep the client experience professional?

2. Commercial thinking and income growth Give an example of how you increased income in an events/venue setting (e.g. more bookings, better conversion, higher average booking value, upsells like staffing/bar/tech). What actions did you take, what changed, and what was the outcome?

3. People management in a casual workforce This role line-manages a casual Front of House team. Describe how you recruit, rota and manage casual staff to keep standards high and shifts covered. Include how you handle reliability issues, performance concerns, and keeping required cover in place (e.g. Fire Officer/First Aid) without it becoming a constant firefight.

4. Health & Safety and building operations This role has responsibility for FOH/public-facing building operations and fire safety management. Please describe your experience of managing Health & Safety in a live venue/events environment. Include an example of how you have identified and managed risk (e.g. crowd management, slips/trips, working at height exclusions, bar/service risks, evacuation planning), and how you ensured compliance checks, records and staff briefings were in place.

Please feel free to add any additional information that will support your application.

Recruitment timeline and important information

Closing date for applications: 22 February 2026

Interviews: Early March 2026, with a view to making an offer of employment to the successful candidate by mid-March.

Start date: The successful applicant will be required to commence work on or before 04 May 2026.

Please do not apply unless this is feasible.

Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way they work, and welcome applications from individuals who require flexibility)

Salary: £33,643 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.

Location: Manchester (The role will be based in Manchester; however, they are operating a hybrid way of working and support staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week)

Arts Council England has an exciting opportunity for someone to join as an Officer, Grant Management. This full-time, permanent role is based in Manchester and offers an attractive salary and benefits package.

You will be responsible for delivering the grant management across all our funding programmes, including managing a team of Assistants tasked with providing their grant management service. You will also support the range of post holders involved in the on-going development, and continuous improvement of the grant management processes.

The Officer, Grant Management will support the Senior Officer, Grant Management in designing and implementing required workload and team operational processes for the wider Grant Management team.  

Working as part of the national Investment Centre, you will work closely with colleagues within our 5 areas on grant application volumes, demand and decision-making. You will also help develop a continuous improvement environment to ensure processes are lean and efficient, reducing waste within their work.

To apply, visit here

Closing date: 20 February

 

Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way they work, and welcome applications from individuals who require flexibility)

Salary: £33,643 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.

Location: Manchester (The role will be based in Manchester; however, we are operating a hybrid way of working and support staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week)

Introduction:

Arts Council England is responsible for managing the Music Hub programme on behalf of the Department for Education (DfE). The Arts Council has facilitated investment of over £101 million in new Hub Lead Organisations (HLOs) to ensure every child in England has access to high quality music opportunities in and out of school.

Working closely with the wider Music Hubs team, you will support the smooth and effective operation of grant management for the Music Hub Investment programme. You will also maintain and develop our programme management tools and processes.

Role Details:

You will assist the Senior Managers and Senior Officers in the Music Hub team to develop and improve processes for granting and investing in Music Hubs.

To apply and for more details, visit here

Closing date: 13 February

 

Royal Liverpool Philharmonic is now seeking an exceptional and visionary Director of Development to lead its fundraising at a pivotal moment in its evolution.

This newly created senior role reflects a step change in ambition as the organisation embarks on an exciting new chapter of growth, partnership and global profile. Reporting to the Chief Executive and sitting on the Executive Team, the Director of Development will inspire and lead a talented development team while playing a central role in shaping the organisation’s future direction. You will spearhead major fundraising initiatives, including a landmark capital campaign to realise plans for a new recording, rehearsal and creative centre – envisaged as an “Abbey Road of the North” – designed to support future talent, innovation and the wider creative economy of the Liverpool City Region. Alongside this, you will help secure the long-term success of Royal Liverpool Philharmonic’s award-winning artistic, learning and community programmes.

The successful candidate will be a dynamic, relationship-driven leader with a strong track record of securing transformational income within complex, mission-led organisations. You will bring strategic vision, deep knowledge of the philanthropic landscape, and the confidence to unlock new sources of support from individuals, trusts, foundations and corporate partners.

Crucially, you will play a leading role in articulating a clear, compelling and cohesive external narrative for Royal Liverpool Philharmonic – one that brings together its heritage, ambition, social impact and future aspirations – and ensure this story resonates powerfully with funders, partners, civic leaders and audiences. Passionate about music and culture, you will be an inspiring leader, a trusted advisor to the Board and Executive, and a persuasive ambassador for an organisation that exists to enhance and transform lives through music.

To apply, visit here

Closing date: 17 February

Arts Council England are seeking a Service Desk Analyst, the role is North West hybrid working.

You will be accountable for providing a responsive and customer-focussed IT support service to staff across the organisation. You will take ownership of issues and ensure that Arts Council staff are kept informed of progress and that calls are resolved and closed within service level targets.

You will work with users to ensure expectations are correctly set and provide guidance to users how to best use the IT hardware, software and services provided.

You will adhere to IT Service Desk policies and procedures, ensure that calls are logged correctly within the IT Service Desk system and work with other teams within the IT department to provide an integrated service to end users.

You will attempt to resolve incidents and respond to requests, only assigning calls to other teams where this is not possible or call volume does not allow. You will assess the severity and priority of an incident and respond accordingly, escalating to the IT Manager, Service Support as necessary.

You will ensure that starters, leavers and other organisational changes are reflected accurately in system directories and group memberships.  You will ensure that the appropriate authorisations have been obtained before making any changes to staff details or their access privileges.

You will have a good understanding of all the services provided by the IT team and advise Arts Council staff on how to get the maximum benefit from those services, providing individual tuition where appropriate.

You will monitor how the service is being received and look for opportunities to improve, advising the IT Manager, Service Support accordingly.

You will work with external resources and service providers as necessary to manage incidents to a satisfactory resolution.

You will be courteous at all times and communicate to people in terms they understand, avoiding the use of technical jargon.

You will be required to travel to other Arts Council locations across England.

You will contribute to the organisation’s commitment to diversity and its implications for the arts, promoting a diversity perspective in all aspects of the post’s objectives and activities.

You will contribute to a positive working culture in the organisation by taking a proactive approach to learning, responding to change, inclusive practice, and environmental responsibility. ·

You will reflect the Nolan Principles of Public Life and the Arts Council’s values with a commitment to equality, diversity, and inclusion.

To apply, visit here

Closing date: 9 February

 

Reporting to the Head of Estates, you will play a key leadership role in safeguarding the health, safety and wellbeing of all building users across National Museums Liverpool’s estate. You will be responsible for the effective delivery of reactive maintenance and statutory compliance activities, ensuring all works are completed to the highest standards and within required timeframes.

You will also oversee the timely production and accuracy of maintenance reports, and ensure that all Planned Preventative Maintenance is scheduled, monitored and delivered in line with organisational, legal and industry requirements. Through proactive management and a strong focus on service quality, you will help maintain safe, secure and well maintained environments across all NML sites.

If you think you match the job description and their organisation ethos then click on the link to apply with your CV and supporting statement indicating how you meet the person specification.

Closing date: 11 February

FACT is seeking a Lead Technician to join their Exhibitions and Programme teams. FACT has an international reputation for producing innovative, ground-breaking exhibitions featuring newly commissioned and produced artworks by artists at all stages of their careers, working at the intersection of art and technology.

Each year, they support, commission, and work with dozens of artists and creatives, offering career-enhancing opportunities to develop and present ambitious new work. The Lead Technician is a key point of contact throughout projects, working closely with artists and external suppliers, managing FACT’s technical resources, and ensuring that FACT’s technical capabilities are used to their best advantage.

The Lead Technician is a full-time position within FACT’s Exhibitions and Programme teams, responsible for meeting the technical needs of FACT’s artistic programme. The role oversees a part-time technician and freelance exhibition technicians and leads the technical design, planning, and delivery of FACT’s artistic programme, including exhibitions, creative and artistic projects, learning programmes, and events.

This role is ideal for someone with a strong interest in contemporary art and artistic processes, and a desire to explore how new technologies can shape experimental and extraordinary experiences. The Lead Technician will play a key role in advancing FACT’s use of technology, ensuring the organisation remains at the forefront of new developments through research, experimentation, and engagement with emerging initiatives.

The role also includes responsibility for the organisation, maintenance, and upkeep of FACT’s technical equipment, as well as supporting wider organisational activities by undertaking duties led by other departments as required. In addition, the Lead Technician will collaborate closely with the Buildings and Operations teams to ensure that FACT’s artistic programme aligns with organisational health and safety requirements and existing infrastructure, and will provide technical consultation on capital projects where these support artistic outcomes.

Download a recruitment pack for full details on the role, the benefits package, who they are looking for and how to apply – https://www.fact.co.uk/news/2026/01/job-opportunity-lead-technician

Applications close: Tuesday 3 March 2026, 23:59