Technical Manager – Storyhouse, closes 20 Feb

As Technical Manager, you will be responsible for the delivery of all technical aspects of work across the building and wider performance spaces.

This involves the day to day management of the technical team, as well as ensuring that all work is delivered to the highest standard, on time and to budget in line with current H&S legislation.

You will have experience of leading an operation of similar size, scope and complexity and have the ability to manage multiple, parallel streams of work, prioritising and problem solving in order to produce consistently high quality outputs to deadlines and within budget constraints.

For a full job pack, please visit: www.storyhouse.com/get-involved/work-with-us

Facilities Manager – Storyhouse, closes 13 Feb

The role of Facilities Manager involves responsibility for overseeing all aspects of the Storyhouse building and facilities.

This includes their expanding outdoor events programme, Managing planned & reactive maintenance contracts, health & safety, site management and presentation standards & environmental plans are a key part of this role, along with delivering budgets and ensuring value for money across external maintenance contracts and projects.

You will need to be an experienced Facilities Manager, preferably with experience of managing complex facilities with large teams.

You will have practical experience of monitoring maintenance contracts and external contractors. A health & safety qualification is essential, and a facilities management qualification is desirable.

For a full job pack, see here.

Contact: Emma Hutt, hr.team@storyhouse.com

Technician – Theatre by the Lake, closes 11 Feb

Theatre by the Lake is looking to appoint an experienced Technician to join existing technicians as they grow their production team to meet the evolving needs of our theatre programme.

You should be committed to high quality work and have a keen interest in working in producing theatre.
Ideally you will have a minimum one years’ experience of working in a professional producing theatre or touring professional productions.

Visit their website for full details and how to apply: https://www.theatrebythelake.com/about-us/work-with-us/ 

Deputy Customer Experience Manager – Theatre by the Lake, closes 11 Feb

The Customer Experience Team are responsible for customer service at Theatre by the Lake.

This includes front of house management during performances, box office, membership and building operations. It is a wide remit and requires the team to flexible in how they work.

They’re looking for a Deputy Customer Experience Manager to provide operational and administrative support to the Customer Experience Manager and to deputise for them in their absence.

As Deputy Customer Experience Manager you’ll take the lead in delivering the box office facility as well as acting a duty manager during, and outside of, performances.  Above all, you’ll ensure a positive customer experience for all customers

Visit their website for full details and how to apply: www.theatrebythelake.com/about-us/work-with-us/

Project Assistant – PLACED, closes 4 Feb

PLACED are currently looking to recruit a Project Assistant to support across their projects.

The successful candidate will support both Education and Engagement programmes, including co-ordinating, planning and delivering activity. They will work closely with the PLACED team and wider network on both existing work, and new projects.

Whilst initially a Project Assistant position, there is opportunity for the successful applicant to take on increased responsibility and develop through the company should they wish.

PLACED is committed to having a positive impact through diversifying who shapes our built environment. Critical is that any new member of the team is that they share this commitment, and that they have a flexible, positive, ‘can do’ approach.

Post Title: PLACED Project Assistant

Reporting to: Jo Harrop, PLACED Director

Hours: Full time

Salary: £22,000

Base: The role is full time home working at present with no immediate plans for an office base. However, the successful candidate would expected to be flexible in terms of meeting fellow team members in Liverpool or Manchester.

Duration: Permanent, with a 6 month probationary period.

Closing date: Friday 4th February 5pm

Interviews: Thursday 10th February

RESPONSIBILITIES:

• Support the delivery of their engagement activity, whether online or face to face workshops / events. This will include preparing / designing engagement materials, coordinating events, supporting set-up, attending events. interacting with local communities and wider stakeholders, and documenting discussion during the events.

• Ensuring data from education and engagement events and programmes is well documented and shared with the team in a timely and appropriate manner, enabling workshop outcomes and impact to be evaluated and reported on.

• Supporting the PLACED Academy www.placed-academy.com and other education programmes. This will include supporting planning of workshops, working with the team to produce resources, being a key contact for the young people on the programme, ensuring all participants have all information in advance of participation, and supporting
delivery and co-ordination of education activity.

• Support and, where appropriate lead, wider young people workshops. These may be in an education or none-education settings and may include engagement and education focused workshops. This includes working with the PLACED team to plan workshops that deliver on project objectives, ensuring all materials and resources are prepared and available for the sessions and supporting/leading delivery on the day.

• Provide flexible support across all projects, including managing event bookings, coordinating Ambassador involvement and updating our websites, where applicable.

• Act as an Ambassador for PLACED and its values.

• Have a flexible approach to work that will enable the PLACED team to deliver on its
commitments.

To apply for the role see here.

Customer Experience Team Member (Front of House) – Liverpool Empire, closes 6 Feb

Are you great with customers, but looking for something a little bit different? The team are looking for customer-focussed staff who’d like to work in an exciting, fast-paced and interesting company.

They’re looking forward to welcoming thousands of people through their doors, to enjoy the best in live entertainment when they reopen later this summer. Whether it’s a special birthday, a family’s first pantomime or just a night out with friends, every visit is important.

They work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again!

As part of their Customer Experience Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. You’ll ensure they meet financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in their luxury bars.

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatre with an ever-changing programme of events.

Unfortunately, as this role includes the sale and service of alcohol, they are unable to accept applications from those under 18 years of age.

To apply, see: https://candidate.atg.co.uk/160516ART

Customer Experience Manager – Liverpool Empire, closes 16 Feb

Can you see the potential in Liverpool Empire’s hospitality business, and use your creative ideas to develop it? Could you lead a team to deliver a great customer experience? If you’re looking for a lead role in a varied and exciting hospitality environment, then this could be the perfect opportunity for you.

As a new Customer Experience Manager you’ll help re-establish excellent standards of service as they welcome customers back, and take the lead on developing their offer for the future. You’ll be responsible for the front of house staff and operation, whether they’re welcoming audiences in for a show or to one of the bars in their beautiful venue.

The ideal candidate will have experience of leading customer facing teams, with experience in food and beverage, hospitality management and delivery, with the ability to embed high standards while developing new business opportunities. This is an ideal position if you are looking for a new challenge in a busy, dynamic, and developing venue.

The Empire Theatre is a 2381 seat theatre located in heart of Liverpool, presenting high-profile comedy, music, theatre and dance to a wide range of audiences. They’re part of the Ambassador Theatre Group, an extraordinary success story in the live entertainment industry.

Founded in 1992 in the UK, they’ve grown into the world’s number one live-theatre company today. They cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. You’ll be joining the company at an exciting time as they prepare to bring back live entertainment in 2021.

They are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, they hold themselves accountable for nurturing an inclusive culture. Find out more at atg.co.uk and careers.atg.co.uk 

To apply, see: https://candidate.atg.co.uk/160702ART

Venue Technician – Chetham’s School of Music, closes 25 Feb

The music school are seeking skilled, experienced, and independent Venue Technicians to join our Technical team.

The Venue Technicians will work closely with the Technical team to facilitate the smooth delivery of public concerts and events at The Stoller Hall and other performance spaces across the site. Technicians are responsible for operating sound, lighting and increasingly, video and streaming equipment.

Permanent contract with flexible shift work, including evenings and weekends. To start as soon as possible, subject to relevant checks.

£9.14 per hour plus the equivalent of (pro rata) 28 days’ holiday including bank holidays. This will be paid to you three times a year, in addition to wages received on the hourly rate.

Please visit their website for more details: https://stollerhall.com/about/work-with-us/jobs/

Capital Campaigns Manager – National Museums Liverpool, closes 16 Feb

People are at the heart of National Museums Liverpool. Colleagues from across the NML team make a difference every day, creating memorable experiences for everyone and challenging expectations.

They pride themselves on being a place for everyone, but we are always aiming higher, aspiring to be representative of the communities they serve. Through their people, they are building a culture which embeds trust, respect and inclusion and an organisation in which people are engaged and empowered to enable National Museums Liverpool to evolve. You could be just the right person.

They currently have the post(s) of Capital Campaigns Manager available.

For more details and to apply, please see here.

Senior Exhibitions Officer – National Museums Liverpool, closes 16 Feb

People are at the heart of National Museums Liverpool. Colleagues from across the NML team make a difference every day, creating memorable experiences for everyone and challenging expectations.

They pride themselves on being a place for everyone, but are always aiming higher, aspiring to be representative of the communities they serve. Through their people, they are building a culture which embeds trust, respect and inclusion and an organisation in which people are engaged and empowered to enable National Museums Liverpool to evolve. You could be just the right person.

They currently have the post(s) of Senior Exhibitions Officer available.

Liverpool’s iconic waterfront is changing – this Transformation Project will link storytelling, heritage, community, connectivity, and commercial income to create a cohesive visitor experience and catalyst for social and environmental improvements in the area. NML has ambitious plans for their waterfront sites, including the redevelopment of the International Slavery Museum and the Maritime Museum.

This project is made possible with generous support of £9.9million from The National Lottery Heritage Fund with thanks to National Lottery players and the UK Government’s Levelling Up Fund. These funding supports have made this project a reality by providing the foundations to move forward.

This fixed term role will support the delivery of new visitor experiences and galleries within the International Slavery Museum and the Maritime Museum as part of National Museum Liverpool’s Waterfront Transformation Programme. They’re looking for someone with strong project management experience and excellent communication skills who is confident managing multiple projects and has plenty of creative ideas to contribute to the delivery of memorable visitor attractions.

For more information and to apply, please see here.