Community Post Type: Jobs

The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£35,000 per annum depending upon experience and location

Location: Home-based within the North West of England / Hybrid / Liverpool

Hours: 35 hours per week, full time, permanent

About the Role

Join their RIBA Membership Experience UK team to create and deliver an engaging regional programme that supports members and grows membership.

They are seeking a resourceful and inspired Regional Engagement Partner to join their North region supporting the Northwest area of England who will work with the Regional Director to deliver their Engagement Plan and directly support all members.

As a proactive relationship manager, you will meet with members digitally and through visiting their practices to ensure member satisfaction and promote engagement with the RIBA. The role includes the prospecting of new members and collaborating with the Membership Development team.

Leading on stakeholder relationships and engagement planning, you will bring your creativity and experience of developing and marketing events across a range of channels. You will be experienced in negotiation at various levels with the ability to influence decision making.

They have a hybrid working model, the role will require extensive travel and flexibility to work evenings and weekends dependant on activity within the North of England.  You should, therefore, reside within the Merseyside region and ideally have a full driving license with access to a car to enable you to undertake the necessary travel within the region.

Key responsibilities:

• Develop and maintain key Stakeholder relationships and external partnership working to support member engagement and increase membership
• Work collaboratively to support RIBA Branches, Special Interest and Task & Finish groups to drive member engagement and recruitment activity
• Develop and deliver an activity plan of meetings with Chartered Practices and Members and prospect members (online and face to face)
• Plan, develop, and implement a programme of activities in Schools of Architecture and for architecture students
• Use regional knowledge, research and insight gathering to identify opportunities to enhance the value for membership and reach prospect members

What are they looking for?

The ideal candidate will possess experience of working within dynamic, fast-paced environments and be able to demonstrate excellent communication skills, be high on initiative and committed to working collaboratively with colleagues

• An astute communicator with significant proven ability to network at all levels, able to consult and build good relationships with internal and external senior stakeholders, with the ability to influence, persuade and motivate.
• A collaborative team player who is happy to support colleagues in meeting team deliverables across the whole of the North region.
• Confident in using a range of digital platforms and systems including CRM databases to target and record activities.
• Strong organisational and time management skills with the ability to meet tight deadlines and balancing conflicting priorities.
• Demonstrate a commitment to Diversity and inclusion.
• Has a passion and understanding of the culture of architectural practice and architects, their role, and the skills of architects

Why Join them?

Benefits:

The RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on their benefits see here

If you would like to apply for the position, please view the full job description below (found at ‘supporting documents’) and submit your CV and a covering letter outlining how you meet the ‘Skills, Knowledge and Experience’ in the Job Description using the form below. Please note they will only consider applications with covering letters for this position.

Additionally, please ensure that you complete their Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: Sunday, 9^th February 2025
Interview date: w/c 17^th February 2025

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview they will be in touch.  They may also close an advert earlier than the date above if they receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  They are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, they are unable to offer visa sponsorship.

The RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. They champion work/life balance and welcome requests for flexible working across their organisation. They value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with them, yet your past experience may not align perfectly with every single skill or competency, they encourage you to apply anyway.

The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: £40,000 plus £10,000 performance related bonus per annum, based upon experience and location

Location: London/Hybrid working

Hours: 35 hours per week, full-time permanent contract

Corporate Partnerships

The RIBA Corporate Partnerships team is a new team that has been specifically created to innovate, attract, grow and deliver long-term, sustainable sponsorship revenue streams for RIBA, across a range of events, such as awards, conferences, talks, exhibitions and bespoke projects.

This is an exciting time for this team and RIBA. They are building a new future with mix of existing corporate partnerships and developing new business opportunities with sector leading brands.

About the Role

The Corporate Partnerships Manager is responsible for leading on the acquisition and development of new corporate partners with the intention of driving sales, year-on-year revenue growth and profitability, across the corporate partnership’s portfolio.

Reporting to the Head of Corporate Partnerships, this role focuses on securing revenue from leading organisations, both in the UK and internationally, and supports the successful delivery of corporate sponsorship activities, working with colleagues across the RIBA.

This role includes targeting, engaging and developing business with potential clients in our business category. These include, software providers, accountants, lawyers, banks, property companies, developers and built environment consultants.

You will be required to

• Actively seek, secure and maintain new long-term commercially viable corporate partnership sales opportunities through networking, direct targeting and via business related social media
• Develop a pipeline of corporate partner prospects in line with the business strategies, goals and objectives
• Build and maintain strong relationships with potential corporate partners, through securing and leading new business meetings
• Provide first point of contact and dedicated account management for corporate partners dealing with any queries or new requirements that may arise
• Monitor and manage corporate partner feedback to support development and client service improvement initiatives
• Working with the Head of Corporate Partnerships:
  • Develop strategies for evolving and growing corporate partnerships, employing market intelligence to identify opportunities and assess the current market conditions
  • Investigate ways to diversify our corporate partnership base and implement strategies to extend and grow our revenue streams
  • Devise and implement strategies to increase revenue year-on-year across the RIBA awards, exhibitions, conferences and RIBAJ ‘special projects
  • Prepare high quality and compelling corporate partnership proposals and presentations
  • Support the development of corporate partnerships marketing collateral
• Oversight of corporate partnership accounts ensuring delivery of all agreed terms and requirements, while enabling sponsors’ objectives are met
• Attend client meetings and internal stakeholder and management meetings as the representative of the Corporate Partnerships team
• Attend events to ensure corporate partners’ requirements are successfully delivered, in line with contracted objectives and goals

What are they looking for?

Ideal candidates will have a minimum of three years’ experience in a membership, media or an events organisation or charity. We are looking for an innovative individual with:

• Excellent interpersonal, organisational skills and written and verbal communication.
• A strong work ethic
• An ability to prioritise multiple projects simultaneously
• A knowledge of the architecture and construction industry would be an asset, though not essential.
• Proficient in all MS Office applications
• Ideally, experience of working with and selling to companies in our business category

Why Join them?

Benefits:

The RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on benefits see here.

If you would like to apply for the position, please view the full job description below (found at ‘supporting documents’) and submit your CV and a covering letter outlining how you meet the ‘Skills, Knowledge and Experience’ in the Job Description using the form below. Please note we will only consider applications with covering letters for this position.

Additionally, please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: 17^th February at 11.59pm
Interview dates: 24^th and 25^th February

Due to high volumes of applications thy are unable to respond to everyone, however, should you be shortlisted for interview they will be in touch. They may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  They are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, they are unable to offer visa sponsorship.

The RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. They champion work/life balance and welcome requests for flexible working across our organisation. They value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with them, yet your experience may not align perfectly with every single skill or competency, they encourage you to apply anyway.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: up to £25,080 per annum, based upon experience and location

Location: Liverpool/ Hybrid

Hours: 35 hours per week, full-time permanent

About the Role

Do you have strong customer service experience? Are you confident and willing to learn? Have you worked within a fast-paced customer service environment?

They have an exciting opportunity for a Service Support Adviser within RIBA Contact Centre & Membership Servicing department.

In this important role you will act as the first point of contact, providing timely, effective and efficient support to all RIBA members and customers. This role will also require you to become a specialist in many areas across the business to enable you to provide a knowledgeable level of support.

What are they looking for?

• Experience in a customer relation/membership-based environment
• Experience of handling high levels of incoming and outgoing telephone calls
• Experience of working in a fast-paced environment with daily targets/SLAs
• Knowledge and an understanding of managing client/member relationships in a timely, professional and service-driven manner in accordance with the Data Protection Act
• Experience of working simultaneously with CRM systems containing multiple customer/membership records and other bolt-on applications
• A logical approach to work with attention to detail to ensure high levels of quality
• Ability to work under pressure and in a fast-moving environment
• Ability to understand and manage multiple coexisting systems and processes
• Strong awareness and understanding of the various support provided to our members and customers i.e. Membership renewals and payments, supporting various RIBA platforms via architecture.com
• Excellent IT skills and use of Microsoft Teams/Word/Outlook/Excel
• Excellent written and verbal communication skills

Benefits:

RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on benefits visit here

If you would like to apply for the position, please view the full job description below (found at ‘supporting documents’) and submit your CV and a covering letter outlining how you meet the ‘Skills, Knowledge and Experience’ in the Job Description (maximum one-page A4), using the form below. Please note we will only consider applications with covering letters for this position.

Additionally, please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: Wednesday, 5^th February
Interview dates: From 13^th February   

Due to high volumes of applications thy are unable to respond to everyone, however, should you be shortlisted for interview they will be in touch.  They may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  They are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, they are unable to offer visa sponsorship.

The RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. Thy champion work/life balance and welcome requests for flexible working across our organisation. Thy value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with them, yet your experience may not align perfectly with every single skill or competency, they encourage you to apply anyway.

Supporting Documents for Service Support Advisor can be found here

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: up to £25,000 pro-rata per annum, based upon experience and location

Location: RIBA North office, Liverpool.

Hours: 21 hours per week, part-time, permanent Monday to Wednesday.

About the Role

RIBA North is a national architecture centre on the Liverpool waterfront.

They are seeking a Facilities Coordinator to join their team in RIBA North, on a part-time basis to deliver critical Facilities services and provide support to various functions within the architectural centre, office and galleries.

As Facilities Coordinator you will be the main point of contact for office colleagues. This includes overseeing maintenance and H&S facilities compliance tasks, as well as ensuring the safety and security of collections, staff, and tenants. The role will place special emphasis on building infrastructure, contractor relationships, and the supervision of maintenance systems projects, including practical support for exhibition installations.

What are they looking for?

• Knowledge and experience of facilities and H&S tasks.
• Experience of writing risk assessments and understanding of mitigating risks.
• IT experience, helpdesk, security and facilities systems.
• Team player and self-motivated. Able to build positive and productive relationships with contractor and support colleagues and tenants with office-based activity. Key holder experience.
• Experience of exhibition installation.

The successful candidate will be required to obtain security clearance to work at RIBA North.

Why Join them?

Benefits:

RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on benefits visit here.

If you would like to apply for the position, please view the full job description below (found at ‘supporting documents’) and submit your CV and covering letter using the form below.

Additionally, please ensure that you complete their Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: Thursday, 6^th February at 11.59pm
Interview date: Thursday, 13^th February

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.  They may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK. They are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, they are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. They champion work/life balance and welcome requests for flexible working across their organisation. They value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with them, yet your experience may not align perfectly with every single skill or competency, they encourage you to apply anyway.

Supporting Documents for Facilities Coordinator – Part-time can be found here

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£52,000 per annum, based upon experience and location

Location: Homebased, within North England

Hours: 35 hours per week, full-time, permanent

About the Role

The RIBA Membership Experience UK team consists of five regional teams (4 in England, 1 in Wales) who deliver a consistently excellent RIBA member experience, demonstrating value to architects and Future architects in the UK.

As Regional Director, for the North region, you will lead your team to develop and deliver an excellent Member experience, engage with their future architects, the wider built environment and local communities.

This is a key leadership role within RIBA, and you will have responsibility for driving membership retention, engagement and growth across the North West and North East of England and Yorkshire as well leading the delivery of RIBA programmes, including the Regional Awards programme.

You will work collaboratively with RIBA volunteer networks and key external stakeholders to develop delivery plans for the region.  This will include a range of inclusive regional programmes and events that support engagement and enhance the value of RIBA Membership.

As part of the Membership Experience leadership team, you will be supported by a team of 4 direct reports, 3 Regional Engagement Partners and 1 Regional Administrator.

What are they looking for?

This is an extremely varied role perfect for an innovative thinking leader, experienced in driving stakeholder engagement and growth.

We are seeking:

• Demonstrable senior leadership experience in stakeholder engagement ideally with a range of volunteer networks
• Experienced in leading and coaching dispersed teams to deliver a range of engaging experiences and demonstrate the value of RIBA
• Business development experience in a face-to-face environment, with proven ability to seek out and convert opportunities
• Creative thinking to deliver engaging and relatable communications, programmes and events for members
• A strong performance management background, with the ability to define SMART objectives, incorporating growth and retention targets
• Proven ability to convert corporate strategic objectives into growth, retention and operational strategies
• Excellent interpersonal and influencing skills, and self-confidence in dealing with issues in a tactful and diplomatic manner.
• Highly collaborative with evidence of working effectively with colleagues to support delivery of strategic priorities

Why Join them?

Benefits:

RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on benefits click here.

Closing date: 31^st January 2025
Interviews: TBC

Please note that FJWilson Talent are RIBA’s recruitment partner for this vacancy and are handling the search process and all applicants on RIBA’s behalf.

For a confidential conversation with FJWilson Talent please contact Andrea Montgomery on 0203 195 3600, or email us at resourcingteam@fjwilson.com

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  They are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, they are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. They champion work/life balance and welcome requests for flexible working across their organisation. They value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with them, yet your experience may not align perfectly with every single skill or competency, they encourage you to apply anyway.

Supporting Documents for Regional Director, North can be found here