Community Post Type: Jobs

We are delighted to open recruitment for a Customer Experience Advisor to join our team. We’re looking for candidates who are confident in their IT ability and have natural people skills to provide our customers with a positive experience from their initial enquiry through to their visit.

Theatre by the Lake, a registered charity, is Cumbria’s professional producing theatre, bringing the world to Cumbria and taking Cumbria to the world.

Hailed as ‘the most beautifully located and friendly theatre in Britain’, each year we present nearly 700 performances from our Keswick home on the shores of Derwent Water, and tour our productions both nationally, and regionally to communities across Cumbria.

We create opportunities for people of all ages, from developing local artists to engaging young people and community groups in all aspects of our work.

As an organisation, we have navigated a great deal of change over recent years and most recently a change in leadership, following the appointment of Executive Director Simon Stephens to join Artistic Director Liz Stevenson as Joint CEO.

It is an exciting time to join Theatre by the Lake. Audiences are returning after the pandemic, our staff team is growing and we are planning for the future with ambition and renewed focus. In 2024-25 we will celebrate our 25th anniversary, presenting a chance to celebrate our shared history with stakeholders and an important opportunity to connect with supporters as we look ahead to the next 25 years of the theatre.

Contact email: jobs@theatrebythelake.com

We are looking for an enthusiastic and energetic educator to join our small team – 28 hour PT Role

Formal learning and community outreach is an important part of the aims and objectives of our charity and vital to engage with new audiences. If you have experience in development of education sessions and resources and can deliver content to groups in creative and dynamic ways, please read the documents attached here and apply by 17.00 on Wednesday the 6th of December.

The role is based out of Rochdale Pioneers Museum but we expect that some of the delivery will be in Greater Manchester and beyond on occasion.

To apply, see here

Closing date – 21 November 2023
Interview date – 24 November 2023 (in person)
Yearly salary: £26,000 per annum
Department: Ticketing
Locations: Aviva Studios
Employment type: Full-time

Please note this role requires evening and weekend work as part of regularly scheduled shifts.

As a member of the ticketing team the Ticketing Supervisors will contribute to the ongoing development of Factory International’s ticketing and customer service offer. You will provide day-to-day supervision of the ticketing operation at Aviva Studios, as well as provide supervision for Ticketing Assistants, including 1-2-1’s, training on ticketing software, customer service systems and operational processes.

Alongside this, you will be responsible for responding to customer queries, processing orders and troubleshooting issues via phone, email and in person, ensuring a high level of customer service and efficiency are delivered at all times.

This is an excellent opportunity to join Factory International’s ticketing team. You will be joining us at a busy and exciting time, as we have opened Aviva Studios. You will contribute to the development of the ticketing and visitor experience offer and champion the ways the ticketing team can contribute to achieving Factory International’s business objectives.

To apply, see here

Closing date: 21 November

The Studio & Relationships Coordinators will work closely with the Spaces team on the Space for Artists Programme.

You will be our eyes and ears on the ground and help us manage our properties and relationships within Birkenhead and the surrounding counties.

The work will fall across a broad range of responsibilities spanning site tours, studio holder inductions, health and safety reviews, promotion of our services and support, and some basic administration.

To apply, see here

Closing date: 22 November

To assist the Music Librarian in providing first class professional library and support services to the Royal Liverpool Philharmonic Orchestra, all Liverpool Philharmonic performing groups and the Learning programme.

To provide outstanding quality customer service to the Chief Conductor, visiting conductors and artists, Liverpool Philharmonic guest musicians and colleagues across the organisation.

To apply, see here

Closing date: 24 November

In January 2017 IWM launched a new Public Engagement and Learning programme which is courageous, authoritative, relevant, and empathetic.

This new way of programming embraces other disciplines such as poetry, performance and visual art and uses creative learning techniques to offer different perspectives on our subject matter. Our work includes programming for schools, families, young people and adults.

Public Engagement and Learning’s award-winning approach is to create innovative programmes which often involve creative partners. This programme aims to share the human impact of conflict and includes Yemen: Say Hello to Connect an installation which takes conversations about the world’s worst crisis to UK public spaces; Rebel Sounds Live which included the UK’s first Syrian Death Metal performance; and We Were There, which gives schools and families the chance to meet people with direct experience of conflict from refugees to victims of terror and aid workers. Our current schools programme includes the Ofsted commended Holocaust Learning Programme at IWM London and IWM North.

The role will be based at IWM North or IWM London with the expectation that occasional travel to other IWM sites will be required.

Candidates should have a good understanding of both formal and informal public engagement and learning practices, with demonstrable experience of leading on projects with one or more of the following audiences: schools, families, young people, adults, community groups, digital, and events.

For a full list of duties and the person specification (which your application will be marked against) please view the Job Description on the IWM Jobs Page, link below.

To apply, see here

Closing date: 29 November

Movema are looking for a part-time Administrator (21 hrs), who will be based in the Liverpool office at The Bluecoat.

Job Description

The Administrator provides a comprehensive range of office administration and services across the Movema team ensuring the efficient running of the organisation.

This post will work closely with Movema’s Executive team and Artistic Programme Coordinators to ensure the smooth running of the charity’s business.

The administrator will be a key part of our mission to connect people and communities, helping nurture a safer and more understanding and tolerant world.

Terms and Conditions:

 

Hours of working:	21 hours, 0.6 FTE
Contract:	Permanent role
Annual Salary:	£21,629- £23,389 pro rata
Annual Holiday:	22 days annually pro rata, plus Bank Holidays
Line Managed by:	Artistic Programme Coordinator, Liverpool
Notice period:	During probationary period, 1 month by employee, 2 weeks by employer. Then 2 months both ways
Probationary period:	6 months
Place of Work:	Liverpool based Movema office at The Bluecoat
Flexibility:	A flexible approach to working hours is negotiable. A willingness and ability to travel is essential.
To apply:	Please complete the application form and return by midnight 3rd Dec 2023.

Main Roles and Responsibilities

Area	Main Responsibilities
Office management	– Manage phone and email enquiries. Being the first point of contact for enquiries. – To assist with annual calendar schedule. – Ordering supplies. – Update calendar and HR software to ensure key meetings, staff holidays are accurate.
Sales and Bookings	– To be responsible for the administration and management of bookings and sales from beginning to end. – To review the booking systems Provide prompt and efficient customer service – – Promote the company’s services. Develop customer relationship (implementing CRM)
Executive Support	– To support the executive function of the organisation as needed. – Assist executive team in HR administration as needed.
Movema databases	– To manage Movema’s databases and implement their use. – Update artist database, periodic and regular artist communications working with Artistic Programme coordinator.
Administration processes	– Maintaining the Monitoring & Evaluation system, creating quarterly and annual reports for the board, funders, annual report, and public dissemination. – Take responsibility for Movema’s administration processes complying with the Data Protection Policy.
Governance	– You will support the administration of Movema’s Governance responsibilities, ensuring policies are filed/ archived correctly and policy tracking system is updated. – Ensure online and paper files are GDPR compliant and aligned with Movema’s Data Protection Policy. – Take minutes of the Board meetings and other meetings. – Ensure that all records and documents relating to the Trustees are kept up to date. – Assist the Executive team with governance tasks such as filing the Annual Return with Companies House and the Charity Commission. – Support the Board in the recruitment and appointment of new Trustees.

Person Specification

Essential Criteria

• Excellent administrative skills with at least 3 years’ experience within the field of administration.
• Excellent time management and organisational skills.
• Outstanding written and verbal communication skills.
• Experience with dealing with people on the phone and via email.
• A commitment to Equal Opportunities and diversity in the workplace.
• Advanced proficiency in all aspects of Microsoft Office Suite, Google drive and Dropbox.
• Must be willing to work on a Mac computer and develop skills quickly to fulfil role.
• Demonstrable the ability to work and remain calm in a sometimes-pressurised environment.
• Someone who thrives in a team environment but can also work independently and prioritise their workload in a changing environment.
• Proven experience of showing initiative.
• Accuracy and attention to detail.
• A positive and flexible approach

Desirable, but not essential

• Demonstrable interest in world cultures, arts and social equality.
• Previously work in Charitable organisation.

Equality, Diversity, and Inclusion

Movema celebrates diversity and we welcome applications from all backgrounds to develop a diverse team to serve and reflects the communities we engage. We particularly encourage applications from;

• Individuals who identify as being/from the: African, South Asian, East Asian and/or Southeast Asian diaspora; Global majority – this includes but is not exclusive to people of Middle Eastern, Arab, Latinx, Jewish, Romany and Irish Traveller heritage; LGBTQIA+ community
• And people who; are from working-class backgrounds and/or have Lived Experience of racism and/or other barriers that have impacted their ability to achieve their career potential.

How to apply

To apply, please email the following documents to: info@movema.co.uk

• Completed Application Form / Large Plain Text Application Form
• Cover Letter
• And please complete the Equality and Diversity form (Online)

If you have any queries or questions, please contact: 07548 365869 or email: pei@movema.co.uk

Key dates

Deadline for applications:	3rd Dec 2023
Notifications	6th Dec 2023
Interviews	11th-14th Dec 2023
Interview Location	Movema Liverpool Office at the Bluecoat
Post commencing	w/c 8th Jan 2024

All candidates selected for interview will be asked if they require any reasonable adjustments for their interview.

For more information visit https://movema.co.uk/administrator-part-time/

The Bloom Supervisor role is a key function of Team Bloom, they are the heart of the excellent customer experience we provide at Bloom and will help to create a thriving welcoming space for all visitors.

You will be required to oversee the delivery and preparation of our events and be the central point of contact for customers and event staff to ensure that the events run smoothly without any issues. Should any arise, you will be quick to fix them, using positive problem solving and initiative, ensuring minimal impact on the event.

The Bloom Supervisor will lead on a range of events from workshops to weddings and everything in between. We are looking for a reliable, proactive, and hands-on team member who is passionate about the work we do here at the Open Door Charity.

To apply, email a CV, a covering letter that outlines how you meet each of the candidate requirements, and the contact details for two referees that you would be happy for us to contact after interviews have taken placewith the subject ‘Bloom Supervisor Role’ to frankie@bloombuilding.co.uk

Details

Working pattern: 35 hours across a 7-day week
Location: Bloom Building
Contract type: Permanent (dependent on passing a successful 3-month probationary period, demonstrating ODC values and excellent execution of responsibilities
Reports to: Bloom Venue Lead Salary: £22.5k pro rata

Bloom Supervisor Job Description

For more information visit https://bloombuilding.co.uk/

HOME are recruiting for a full time Head of Creative Development .

This is an amazing opportunity to join the team reporting into the CEO/Artistic Director & leading the Creative Development Team consisting of practitioners for theatre/film/visual arts, work-based training co-ordinator & access.

To apply and for more details, see here

Closing date: 27 November

Rochdale Borough Council are seeking to appoint an Artistic Associate to work alongside the Festival’s Producing team.

The Artistic Associate will be a key member of the team, helping develop and deliver the programme for the inaugural Festival of Ideas.

To apply and for more details, see here

Closing date: 13 November