Executive Assistant – Liverpool Royal Court, closes 18 Apr ’24

Liverpool’s Royal Court Theatre is now hiring.

This is a new role in the organisation that will support the theatre’s CEO, Board and executive team including trustees, Finance Executive Officer and Exec Producer. The role will focus on supporting the CEO in the day to day operation of the organisation including fundraising, grant monitoring and data collection for evaluation purposes.

How To Apply

If you think that you meet all the requirements to be a successful candidate, please send us the following:

• An up-to-date CV

• A supporting statement which details why you want the role, how it fits in to your longer-term career plans and how you feel you meet the expectations of the JD, ensuring that you address each point under the ‘successful candidates will have’ section above

• The names and contact details for two referees, one of whom should be your current or most recent employer, if possible. We will not contact any referees without your prior permission

• We will offer an interview to all disabled applicants who meet the essential criteria within the person specification

• Completion of our EDI form which will help the organisation to be more diverse

If you require further information about this recruitment process, need additional information about the role, or would like to discuss your access requirements please email Abishek Devadas on abishek@liverpoolsroyalcourt.com

We would appreciate it if all candidates could complete the EDI form to help the organisation to monitor diversity across the organisation. We particularly welcome applications from people from the Global Majority for this post.

https://forms.office.com/e/zGMDwYsrdV

We’re committed to creating a comfortable and inclusive environment for all candidates, so please let us know if you need any accommodations or special arrangements for the interview.

Job Information – https://www.charityjob.co.uk/jobs/liverpool-s-royal-court/executive-assistant-to-ceo/959184?tsId=8

Closing date: 18 April

Sales Assistant, Maternity Cover (12 months FTC) – The Beatles Story, closes 3 Apr ’24

To support the Sales and Marketing team during maternity leave cover by assisting with overall daily sales tasks including:

  • Booking System – complete full training for new Booking system to efficiently deal with the administration of online customers, groups and travel trade bookings through the in-house booking system, including set up, bookings, API links, customer correspondence, packages and reporting.
  • Customer Enquiries – deal with incoming general customer enquiries, trade and group bookings with clear communication and timely response.
  • Travel Trade Partners – update spreadsheet of TBS key travel trade partners including key contacts, engagement plan, follow up and analysis of trade sales for reporting purposes.
  • Sales Analysis/Reports – analyse sales performance for key visitor data and production of clear, concise key sales data to assist with management reporting and analysis of weekly/monthly sales performances.
  • Promotions: Set up and evaluation of any promotions with clear customer communications process and analysis of results for sales reporting purposes.
  • City Partners: Engagement with key city partners including hoteliers, attractions, BIG, Visit Liverpool to set up packages and partner discounts for upselling opportunities.
  • CRM/E-Newsletters – production of regular, timely e-newsletters and analysis of engagement and results for reporting purposes.
  • LinkedIn – enable relevant B2B LinkedIn postings with analysis of engagement and evaluation of communications.
  • Customer Review sites – responding to review site customers efficiently dealing with any complaints with timely responses.
  • Engagement with key local businesses, hoteliers, attractions and affiliates to increase co-promotional sales and activities.
  • To carry out any other duties which naturally fall within the reasonable expectations of the role.

If you wish to apply for the above role then please send an up-to-date CV and covering letter to dianeglover@beatlesstory.com to be received by 5pm Wednesday 3rd April 2024.

Cafe Team Member – The Beatles Story, closes 20 Apr ’24

We are looking for a cheerful, enthusiastic, and active person to join our exceptional catering team at the Beatles Story in the Royal Albert Dock on a permanent basis.

The Beatles Story is famous for being an immersive and vital experience for visitors, which helps boost the visitor economy in Liverpool and supports the Beatles’ brand while maintaining their legacy in their hometown for future generations.

As a team member, you must have excellent customer service skills, be open to new ideas, and exceed customers’ expectations by creating remarkable and unique moments that guests will cherish.

Working in the catering department, you must be confident in upselling and maximizing sales opportunities wherever possible. You must also be diligent in reducing stock losses by minimizing waste and following the company’s stock management policies. You should comply with all Food Hygiene regulations established by local government standards and follow the Beatles Story’s procedures.

You should also have a willingness to learn about the Beatles’ collection and history. You should have a desire to work in this industry, be a well-organized team player, ideally with experience in collections and exhibitions, able to multitask, meet deadlines, and pay close attention to detail.

Lastly, you should have a passion for the band and a willingness to share your knowledge with the team and the wider audience, ensuring that the Beatles’ legacy is brought to life in new, educational, and innovative ways.

Positions available: 1×8 hour contract (4 hours a day Saturday and Sunday) Overtime opportunities available.

£10.90 per hour- Increasing to £12.00 per hour from 1st April 2024.

To apply please send your CV and a covering letter to Amenehmousavi@beatlesstory.com

Closing date: 20th April 2024

Practice Administrator – Counterculture LLP, closes 2 Apr ’24

As the Practice Administrator, you will work closely with the Practice Manager, HR & Admin Manager, and Finance Manager to support internal administrative functions. The expected emphasis of the role is in supporting the general consultancy side of the business including the legal team.

Your responsibilities will include supporting client administrative processes for all partners including the legal team, assisting with finance management, coordinating internal meetings, providing admin assistance with client proposals and tenders, and updating the company website. You will also provide ad hoc assistance on formatting and editing documents and other administrative duties as required by the Partners.

The Practice Administrator will work from the Manchester office to provide administrative support across the firm. You will be line managed by the Practice Manager and work closely with the Deputy Practice Manager, HR & Admin Manager and Finance Manager to support internal administrative functions.

To Apply

Please email Jacqui Halls, Practice Manager, with your CV and a cover letter explaining why you’d be the ideal candidate for the role.

Counterculture LLP takes great pride in its commitment to fostering an inclusive and diverse work environment. As an Equal Opportunities Employer, the company firmly believes that everyone should be treated with respect, fairness, and dignity, regardless of their race, ethnicity, gender, age, sexual orientation, disability, religion, or any other protected characteristic.

In terms of recruitment and hiring, Counterculture LLP ensures that its job vacancies are advertised widely and through diverse channels to attract a broad pool of applicants. The company strictly adheres to a merit-based selection process, where candidates are assessed solely on their skills, qualifications, and abilities relevant to the role.

If you have any access requirements or require any support in making your application, please contact Jacqui Halls on 0161 826 1266.

Contact email: Jacqui@counterculturellp.com

Seasonal Retail & Admissions Assistant (IWM North) – Imperial War Museum, closes 2 Apr ’24

IWM North attracts over 350,000 visitors each year. The branch does not charge an admission entry fee but does host a number of special exhibitions each year.

As a member of the Retail and Admission team you will be in a key, customer facing role, welcoming visitors to the museum, providing them with detailed information and consistently delivering the highest standards of customer service. A strong drive for achieving sales targets and the confidence to approach visitors and actively sell a wide range of products is essential.

Key duties

You will be expected to work independently as well as across different teams in order to contribute to and deliver the priorities of IWM – using your knowledge, skills, talent and potential to the best of your ability.

You will focus at all times on delivering excellent customer service, ensure value for money at all times while being professional, courteous and demonstrating the behaviours and attributes expected of all IWM employees. You will also adhere to all corporate standards, and use corporate systems as directed to ensure consistency of service, brand and operational standards.

You will be expected to work across departments effectively, working with individuals, partners and where appropriate volunteers.

To identify and implement learning and development needs for both yourself and your team, including volunteers, if appropriate.

For a full list of duties and the person specification (which your application will be marked against) please view and apply via the IWM jobs page.

Please note that this is a fixed term contract lasting 26 weeks.

Closing date: 2 April

Casual Studio Supervisor – The Lowry, closes 2 Apr ’24

Casual Studio Supervisor – £10.90 per hour (plus holiday pay) and staff benefits

We are looking for a Casual Studio Supervisor to support the smooth running of workshops in The Studio spaces around the building whilst providing a high quality of service to participants, freelancers, internal and external customers at all times.

In this role, you will be responsible for supervising any Learning and Engagement events and activities in the studio and classroom spaces, ensuring events are correctly set up, presented and cleared to a high standard. You will support the team in carrying out regular checks on the cleaning, maintenance and health and safety of the studio and classroom spaces. You will also assist with the supervision of children and young people during activities, lunch and break times, whilst ensuring their safety and welfare in line with The Lowry’s Safeguarding policy at all times.

The successful candidates will need to have excellent communication and interpersonal skills, enjoy working with young people and have an interest in the arts and engagement. They must have a very high standard of administration and organisations skills and have strong problem solving skills.

The role has a number of staff benefits including:

  • Complimentary and discounted theatre and live event tickets
  • Free car parking at MediaCityUK just a few minutes’ walk from The Lowry building
  • Discounts at the bars, restaurant and gift shop located within The Lowry building

Please note that MediaCityUK is a well-connected destination with a variety of different transport options – bus, car, tram and bike.

Please note that this role requires a DBS check and the working pattern includes evenings and weekends.

The application deadline for this vacancy is Tuesday 2 April 2024 at 9am.

To apply, see here

Stakeholder Event Manager – Liverpool Philharmonic, closes 12 Apr ’24

What is the role?

  • Title: Stakeholder Event Manager
  • Department: Audience and Development
  • Location: Liverpool Philharmonic Hall or any reasonable location dependent upon the requirements of the post
  • Responsible to: Individual and Corporate Giving Manager
  • Contract: part-time, permanent

Principal Role

The Stakeholder Event Manager will plan and deliver approximately 30 events annually for our donors and stakeholders, including drinks receptions, dinners and other events. This role sits within the Fundraising team, but will also work with the Marketing and Communications team to deliver audience and stakeholder events.

Key Responsibilities

  • Design, plan, and deliver a variety of donor, stakeholder and audience events to the highest standard. Events include pre-concert receptions, open rehearsal visits, VIP dinners, and other fundraising events. Most of these events will take place at Liverpool Philharmonic Hall. The role will include managing large-scale events such as our Annual Patron’s Thank You Dinner, and Royal Liverpool Philharmonic Orchestra season launch.
  • Coordinate all aspects of event logistics, from the initial invitation, to catering requirements, entertainment, audiovisual requirements, RSVP management, and onsite coordination of all staff. This will involve collaborating with colleagues across the organization.
  • Develop new events to help raise funds, steward existing donors, cultivate new supporters, and build lasting relationships with key stakeholders.
  • Coordinate follow-up activities, including thank-you communications and acknowledgments.
  • Work closely with external providers, caterers, venues, suppliers, sponsors and partners to maximise the success of events and enhance the attender’s experience.
  • Maintain accurate donor and stakeholder records in our CMS system, Spektrix, to generate reports and guest lists.
  • Ensure events adhere to budget, tracking expenditure/income and reconciling for each event.

This work involves some evenings and weekend work, depending on the event schedule. Your hours will vary each week. You’ll average 28 hours per week over each 17-week period.

Requirements

The successful candidate is likely to be able to demonstrate the following:

Experience

Essential

  • At least 2 years event planning/management experience

Knowledge, Skills and Abilities

Essential

  • Strong project management skills, with the ability to meet deadlines in a fast-paced environment
  • Good analytical skills with strong attention to detail
  • Excellent communication and interpersonal skills, with the ability to engage colleagues and donors/stakeholders to build relationships
  • Flexible schedule required, with the ability to work evenings and weekends as needed for events

Desirable

  • Experience working with databases
  • Interest and enthusiasm for music

Other information

Key Information

  • Salary: £24,000 per annum (£30,000 prorated)
  • Employment type: part-time, permanent
  • Hours of work: 28 hours per week (hours will vary from week to week depending on needs of the role)
  • Holidays: 26 days (prorated for part time employees) plus bank holidays
  • Place of Work: Liverpool Philharmonic Hall or any reasonable location dependent upon the requirements of the post

Applications are due 5pm on Friday 12th April. No applications will be accepted after this time.

What benefits are offered?

Complimentary staff tickets

Complimentary staff tickets are available and employees are encouraged to attend events.

Health Cash Plan

Following two years’ service you will have access to a health cash plan with an award winning supplier. This provides cash back towards everyday healthcare bills and a range of other wellbeing benefits.

Pensions

Access to a Group Pension scheme whereby employees are auto enrolled and can enjoy employer contributions.

Training and Development

We offer a dedicated training and development fund to support the growth and progression of our employees.

Service Awards

Employees are provided with additional time off and cash incentives at various long service milestones.

Discounted Staff Parking

Access to half price parking for employees who choose drive in to work.

Rail and bus services

Access to the Mersey travel Season Ticket enabling the cost of annual season ticket to be spread over a period of 12 months and discounted monthly travel on Arriva bus services. Length of service awards Employees are provided with additional time off and cash incentives at various long service milestones.

Cycle to work

Cycle to Work Scheme that offers discounts on a bike and accessories, with the cost spread over a period of 12 months.

Download the Job Pack here

Apply here

Black Music Action Group Paid Placement – 24 Kitchen Street, closes 22 Mar ’24

24 Kitchen Street are looking for a dynamic young creative to join their team.

They have received funding from Black Music Action Group for a paid placement position to develop a young creative into an industry ready position from an ethnic minority background.

Responsibilities

  • Working on events at 24 Kitchen Street
  • Discover and nurture talent in Liverpool
  • Strengthen community connections through music

What’s In It For You?

  • Mentorship by Kitchen Street’s operational team
  • Connect with national booking management
  • Work on the Baltic Weekender

Competitive rate of pay, 37.5 hr/week, 52 week paid placement with potential for a permanent contract.

To apply send a CV and cover letter to jobs@24kitchenstreet.com

Deadline: 22 March 2024

Stakeholder Event Manager – Royal Philharmonic Liverpool, closes 12 Apr ’24

Liverpool Philharmonic enhances and transforms lives through music.

At the heart of our work is the critically-acclaimed Royal Liverpool Philharmonic Orchestra (the UK’s oldest) and Choir; an extensive programme of participatory work with young people and others across our community; and presentation of almost 400 concerts and events each year at our home, Liverpool Philharmonic Hall.

Liverpool Philharmonic is rooted in our city.

We are central to Liverpool’s cultural offering, being the largest music organisation and one of the largest cultural organisations in the city, employing over 240 people. As well as our work in Liverpool our Orchestra represent the city with performances and broadcasts across the UK and around the world.

The city’s young people are a central focus of our work. Our In Harmony programme provides an intensive, daily music-making programme for over 1700 children in Everton and Anfield, North Liverpool, and we run more than 5,000 workshops and events in community settings for all ages across the City. The Liverpool Philharmonic Youth Company provides a range of opportunities for music making for young people, including the Liverpool Philharmonic Youth Orchestra, Liverpool Philharmonic Youth Choir, Children’s Choirs, and Rushworth Young Composers programme. We work in partnership with the Mersey Care NHS Foundation Trust delivering programmes which support people in the Liverpool city region living with a range of mental health needs.

Liverpool Philharmonic is committed to diversity and inclusion.

We work hard to reach right across our community through our learning work, and concert programme.

We attract world class artists to perform at Liverpool Philharmonic Hall and our small venue, Music Room, with a diverse programme of performances ranging from classical, contemporary, rock, pop, folk, roots, and jazz to comedy, film and spoken word. We work with many organisations and cultural partners in the City to ensure that the artists and performances we put on stage, and the audiences we attract truly represent our community.

And we are working hard to ensure that our workforce is a diverse as possible.

Position

What is the role?

  • Title: Stakeholder Event Manager
  • Department: Audience and Development
  • Location: Liverpool Philharmonic Hall or any reasonable location dependent upon the requirements of the post
  • Responsible to: Individual and Corporate Giving Manager
  • Contract: part-time, permanent

Principal Role

The Stakeholder Event Manager will plan and deliver approximately 30 events annually for our donors and stakeholders, including drinks receptions, dinners and other events. This role sits within the Fundraising team, but will also work with the Marketing and Communications team to deliver audience and stakeholder events.

Key Responsibilities

  • Design, plan, and deliver a variety of donor, stakeholder and audience events to the highest standard. Events include pre-concert receptions, open rehearsal visits, VIP dinners, and other fundraising events. Most of these events will take place at Liverpool Philharmonic Hall. The role will include managing large-scale events such as our Annual Patron’s Thank You Dinner, and Royal Liverpool Philharmonic Orchestra season launch.
  • Coordinate all aspects of event logistics, from the initial invitation, to catering requirements, entertainment, audiovisual requirements, RSVP management, and onsite coordination of all staff. This will involve collaborating with colleagues across the organization.
  • Develop new events to help raise funds, steward existing donors, cultivate new supporters, and build lasting relationships with key stakeholders.
  • Coordinate follow-up activities, including thank-you communications and acknowledgments.
  • Work closely with external providers, caterers, venues, suppliers, sponsors and partners to maximise the success of events and enhance the attender’s experience.
  • Maintain accurate donor and stakeholder records in our CMS system, Spektrix, to generate reports and guest lists.
  • Ensure events adhere to budget, tracking expenditure/income and reconciling for each event.

This work involves some evenings and weekend work, depending on the event schedule. Your hours will vary each week. You’ll average 28 hours per week over each 17-week period.

Requirements

The successful candidate is likely to be able to demonstrate the following:

Experience

Essential

  • At least 2 years event planning/management experience

Knowledge, Skills and Abilities

Essential

  • Strong project management skills, with the ability to meet deadlines in a fast-paced environment
  • Good analytical skills with strong attention to detail
  • Excellent communication and interpersonal skills, with the ability to engage colleagues and donors/stakeholders to build relationships
  • Flexible schedule required, with the ability to work evenings and weekends as needed for events

Desirable

  • Experience working with databases
  • Interest and enthusiasm for music

Other information

Key Information

  • Salary: £24,000 per annum (£30,000 prorated)
  • Employment type: part-time, permanent
  • Hours of work: 28 hours per week (hours will vary from week to week depending on needs of the role)
  • Holidays: 26 days (prorated for part time employees) plus bank holidays
  • Place of Work: Liverpool Philharmonic Hall or any reasonable location dependent upon the requirements of the post

What benefits are offered?

Complimentary staff tickets

Complimentary staff tickets are available and employees are encouraged to attend events.

Health Cash Plan

Following two years’ service you will have access to a health cash plan with an award winning supplier. This provides cash back towards everyday healthcare bills and a range of other wellbeing benefits.

Pensions

Access to a Group Pension scheme whereby employees are auto enrolled and can enjoy employer contributions.

Training and Development

We offer a dedicated training and development fund to support the growth and progression of our employees.

Service Awards

Employees are provided with additional time off and cash incentives at various long service milestones.

Discounted Staff Parking

Access to half price parking for employees who choose drive in to work.

Rail and bus services

Access to the Mersey travel Season Ticket enabling the cost of annual season ticket to be spread over a period of 12 months and discounted monthly travel on Arriva bus services. Length of service awards Employees are provided with additional time off and cash incentives at various long service milestones.

Cycle to work

Cycle to Work Scheme that offers discounts on a bike and accessories, with the cost spread over a period of 12 months.

Applications are due 5pm on Friday 12th April. No applications will be accepted after this time.

Download the recruitment job pack and apply here