Salary: £24,000 – 27,000 p/a (dependent on experience)
Hours of work: Full time (40 hours per week)
Responsible to: Senior Communications and Development Manager
Duration: Permanent
Location: Manchester, UK. The role is office based with occasional home working
available.
Start date: ASAP
Visa Requirements: If you are a non-British citizen, you will need to have the right to live and work in the UK. We will request proof of your right to work before an offer of employment is made.
Summary
The Communications Officer is an integral part of the Without Walls Communications team in delivering core marketing functions across our partner network.
The role reports to the Senior Communications and Development Manager, working closely on strategic campaigns for our programmed activity.
You will be the point of contact for Without Walls’ commissioned artists and festival partners, collating marketing materials to create bold and exciting content that showcases each area of our work.
You will also manage the day-to-day running of our social media channels, e-newsletters, and website ensuring our internal and external communications are of the highest standard.
In this role you will:
● Bring your expertise in creating new, digital first, creative content, both in house and with
our network partners.
● Be a key contributor in promoting Without Walls online with a focus on building advocacy via
our social platforms and e-newsletters.
● Use a range of design tools to devise unique and compelling promotional materials for online
use from video trailers to programme packs.
● Produce well written copy that can be used across our public channels, with focus on
improving the Without Walls website and act as a critical friend for our online users.
● Be a point of contact for our partner festivals and artists to ensure clear and consistent
messaging, branding and accreditation is implemented at every touch point.
● Work closely with our Project Management teams on marketing support for our annual open
calls including the creation of assets such as BSL videos and multi-language print.
● Have an understanding of CRM systems to manage contacts as part of our internal
management system and e-news subscriber base.
● Be part of a dynamic team taking on occasional administrative duties including minute
taking, arranging and facilitating meetings (online and in person).
Person specification
Essential skills and experience
You will have been working in a comparable role for a minimum of two years and / or will have demonstrable experience in the following areas:
● Worked with a network or membership organisation managing communications for multiple
partner channels.
● A strong understanding of social media as a communications tool and experience in
managing multiple platforms.
● A passion for design with the ability to create marketing assets from scratch.
● Excellent copywriting and proofreading skills.
● Confident written and verbal communication.
● Proven track record of handling content management systems for websites such as
Wordpress or similar.
● Experience of using desktop publishing software such as InDesign, Publisher or equivalent
to create marketing collateral.
● Proven track record of using email marketing services such as Mailerlite, Transpond,
Mailchimp or comparable.
● Experience of managing a CRM or database system.
● Good knowledge of Google Workspace applications and services or Microsoft Office
applications and services.
● Experience of working to tight deadlines in a fast paced environment.
Desirable skills and experience
● An understanding of marketing analytics and matrixes such as Google analytics and how
these can show success and impact.
● Hands-on experience of content production such as filmmaking or audio production,
creating motion graphics and animation.
● GDPR and data privacy.
Without Walls is an equal opportunities employer and we are open to all applicants, though we would be particularly interested in hearing from candidates who share the following values and work ethos:
● Well organised and detail oriented.
● An interest in the arts; film, literature, music and or attending events or festivals.
● Comfortable presenting in public at meetings or events.
● Can multitask, work quickly and be flexible while driving results.
● Are self-sufficient and a problem solver.
● A good team player who welcomes a range of working styles and personalities.
● High levels of initiative and ability to take responsibility.
● Will go above and beyond, taking extra time to complete tasks when needed.
● Will travel as part of work commitments.
We realise that we could miss out on incredible talent joining Without Walls because someone might not see themselves in every single one of the person specification criteria. Do not be put off if you feel you do not tick all of the boxes below – if you think you could be great for this role, please apply anyway. Alternatively, please contact Danielle Sherwood, Operations Manager via danielle@withoutwalls.uk.com and we would be happy to discuss the role with you or answer any questions you may have.
Interviews will be held at our office in Manchester and we will pay for travel expenses for candidates to travel to the interview. We will also pay reasonable costs relating to access or interpretation needs.
To apply, please send:
● A CV – which should detail your key skills, employment or voluntary experience relevant to this role, including responsibilities held and relevant education or vocational training.
Please include two referees, one of which should be your current or most recent employer or someone else who has worked with you in a capacity relevant to this role.
They will not be approached until after the interviews and with express consent from you.
● A cover letter (2 pages of A4 max) – telling us why you are interested in this position,
how your skills and experience meet the needs of the role.
● Our Equal Opportunities Monitoring Form – this will be separated from your application at the shortlisting stage, but it helps us to understand and improve our job advertisements. You can download the form here. Completion of the form is voluntary.
We will also accept applications as audio or video files that contain the information described above. These should be no more than 10 minutes in length.
Please send your completed application to danielle@withoutwalls.uk.com with the subject header ‘Communications Officer recruitment’ by October 30, 12pm (midday).
